Create your first custom Copilot for Customer Service Hub – Part 1
In this article, the author provides a step-by-step guide on how to create a custom Copilot for the Customer Service Hub. The Copilot is designed to help new Customer Service Reps quickly search and seek help about the organization. The process involves describing the Copilot, adding knowledge sources, and creating the Copilot itself. Once created, the Copilot can be configured and published. The article also mentions that in the next blog, the author will review how to connect to the Customer Service Hub.
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