Sales Insights: Productivity Intelligence


This article is a review of the Dynamics 365 Sales Insights application, specifically focusing on the Productivity Intelligence features. The Premium version of Auto Capture is discussed, which automatically brings in content from Outlook and allows users to act on it to reduce data entry time. Email engagement is also covered, which tracks email interactions from customers. Notes analysis is another feature that suggests actions based on the notes made by users. The article provides a walkthrough of how these features work and the benefits they offer to salespeople.


Article 60m

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