Sales and Marketing Updates in Microsoft Dynamics 365 2023 Release Wave 2
The 2023 Release Wave 2 updates for Microsoft Dynamics 365 are underway, with new features and capabilities being rolled out from October 2023 to March 2024. The updates cover various applications within Dynamics 365, including Sales and Marketing. In Dynamics 365 Sales, the focus is on leveraging GPT technology through Co-pilot, increasing productivity with features like suggestions, summaries, reminders, and insights, and improving engagement throughout the sales cycle. In Dynamics 365 Marketing, the updates include new features for Copilot and AI integration, streamlining marketing and sales activities, and enhancing customer engagement. The release schedule and planned features can be found on the Microsoft Dynamics 365 release plan website.
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