Duplicate data is a common issue in any database, including Dynamics 365 CRM. While the platform has built-in duplicate detection rules, they may not be sufficient for complex scenarios. Third-party solutions like Inogic's DeDupeD app offer more advanced features, such as detecting, preventing, and merging duplicates across all CRM entities. DeDupeD allows you to detect duplicates for any entity, prevent duplicates from entering the CRM, merge duplicate records, and clean up history duplicate records in bulk. It provides a user-friendly interface and automation for efficient duplicate management. Ultimately, the choice between using the built-in rules or a third-party solution depends on the size, complexity, and automation requirements of your CRM database.
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