Part 4: Generating social media posts with AI in Customer Insights Journeys
In this article, the author discusses how AI can be used to generate social media posts in Dynamics 365 Customer Insights Journeys. They explain that while there is no direct integration between Customer Insights Journeys and social media platforms, the AI Builder can be used to automatically generate suitable posts and texts for platforms like LinkedIn. The author provides a step-by-step guide on how to create a text field, use AI prompts in the AI Hub, and generate AI-generated text in Power Automate. They emphasize the importance of human review to ensure the quality of the AI-generated content. The article concludes by highlighting the innovative ways AI can be used in marketing and inviting readers to share their ideas for AI and marketing.
Article 14m
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