Show or Hide Chat Widget After Operating Hours in CSw
This post explains how to hide or show a chat widget outside of operating hours when implementing a chat widget through Customer Service workspace/Omnichannel for Dynamics 365. The post provides step-by-step instructions on how to set up working hours, attach them to the chat widget, and customize the offline message. It also explains how to add a holiday message and customize it. The post concludes with a call to action to subscribe to the author's YouTube channel.
Article 22m
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