The Ultimate Dynamics 365 Guide
Microsoft Dynamics 365 is a cloud-based business platform that combines CRM and ERP apps. It helps manage sales, marketing, finance, supply chain, and customer service in one place. The platform is flexible and can be customized to fit the needs of any business. Dynamics 365 includes CRM apps for customer relationship management and ERP apps for running business operations. The platform also features built-in AI with Microsoft Copilot and seamless integration with the Microsoft Power Platform. Real-life examples of how businesses use Dynamics 365 include tracking leads, providing customer service, and automating marketing.
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