Key Enhancements to your Favourite WhatsApp + Dynamics 365 Integration App You Can’t Miss
WhatsApp4Dynamics has introduced new features to enhance communication and user experience. Users can now set an auto-refresh timer to keep chat updates synchronized. The "Enter is Send" option allows users to choose whether pressing the Enter key sends the message immediately or allows for more detailed responses. The chat notification dismiss option gives users the ability to accept, dismiss, or decline new messages, allowing for prioritization of interactions. Users can also maintain distinct WhatsApp communications based on their specific roles, enhancing chat organization and privacy. Additionally, users can initiate WhatsApp chats directly from various record types, improving communication efficiency. These updates aim to empower teams and improve the overall customer experience.
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