Configure if Booking Status completes a work order
This article discusses a new feature in Dynamics 365 Field Service that allows administrators to configure whether a booking status will fully complete a work order. Previously, technicians would mark a work order as completed with a sub status while waiting for required parts. Now, administrators can use a new setting on booking statuses to determine if a booking status will fully complete the work order or not. This provides more flexibility in handling partially completed jobs without the need for complicated configurations. Additionally, the article mentions an update that preserves the end time of a booking when the status is changed to "Completed." Overall, these features optimize workflow and enhance understanding of work order completion requirements.
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