How Integrating WhatsApp with your CRM Improves Customer Service in Real Time!
Over 2 billion people worldwide use WhatsApp, and 73% of consumers prefer to message businesses on WhatsApp. To leverage this trend, businesses can integrate WhatsApp with CRM using WhatsApp4Dynamics. This integration app allows businesses to interact with customers directly from within the CRM interface. Key features of WhatsApp4Dynamics include the WhatsApp Conversation Manager, mapping CRM records to WhatsApp chats, real-time chat notifications, automated WhatsApp messages based on CRM events, and chat history and tracking in CRM. By offering seamless communication and automation, WhatsApp4Dynamics empowers sales, marketing, and support teams to engage with customers faster and more effectively. To enhance customer engagement further, businesses can also consider TextSMS4Dynamics and LiveChat4Dynamics.
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