This TechTalk by Microsoft and Mavim examines how organizations can revamp business processes through an agentic mindset, transitioning from manual tasks to operations led by human agents. The discussion includes evolving business analysts into transformation leaders, identifying process bottlenecks, recognizing AI opportunities, and understanding the importance of addressing People, Process, Data, and Technology before implementing AI. The session also showcases real-world examples from Supply Chain, Finance, Project Operations, and HR, offering practical strategies for advancing from task-oriented to agent-operated processes using tools like Dynamics 365, Microsoft Copilot, and Copilot Studio. Insights and demos focus on processes such as Open Purchase Order Management, Month-End Financial Close, Expense Reporting Automation, and Employee Onboarding Transformation, providing valuable guidance for professionals aiming to create intelligent and scalable business processes.
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