WhatsApp vs Email: Boost Sales using the Right Communication Channel within Dynamics 365 CRM!
WhatsApp offers a more effective way for businesses to connect with clients compared to email. Benefits of using WhatsApp for B2C sales communication include global reach, high engagement, personal and conversational communication, community building, broadcast messaging, and multimedia content sharing. Integrating WhatsApp with existing CRM tools like Dynamics 365 CRM maximizes its potential. The WhatsApp4Dynamics app by Inogic provides comprehensive WhatsApp Business and Dynamics 365 CRM integration, allowing for WhatsApp chat notifications, a user-friendly chat interface within CRM, storing conversation history in CRM, and sending automated messages. The app also offers features like WhatsApp Conversation Manager, chat notifications, easy-to-use chat user interface, tracking communication with historical chat sessions, and triggering and sending automated messages. WhatsApp4Dynamics empowers sales reps to communicate effectively with clients and enhance customer relationships. A 15-day free trial of the app is available.
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