Trigger-based Journeys in Dynamics 365 with WhatsApp Integration - Automate WhatsApp Messages (2025)
Learn how to automate WhatsApp messages in Dynamics 365 with trigger-based journeys. This video covers creating journeys for post-purchase notifications and license renewals, configuring personalized messages with dynamic variables, and the importance of consent management for GDPR compliance. The use case demo showcases sending license activation reminders after a customer updates their email post-merger. Discover how to enhance customer interactions with WhatsApp integration for Dynamics 365 CRM.
Video 2w
Login now to access my digest by 365.Training
Learn how my digest works
Features
- Articles, blogs, podcasts, training, and videos
- Quick read TL;DRs for each item
- Advanced filtering to prioritize what you care about
- Quick views to isolate what you are looking for right now
- Save your favorite items
- Share your favorites
- Snooze items you want to revisit when you have more time