In this session, Microsoft MVP Mark Christie discusses the different field service scheduling options in Dynamics 365. He covers Field Service, Universal Resource Scheduling (URS), and Resource Scheduling Optimization (RSO). Christie explains when to use each option, their costs, and how they can be applied in various industries. He highlights the benefits of RSO, such as optimizing work hours, reducing travel time, and assigning the right skills to the right jobs. Gain valuable insights to enhance your resource scheduling strategy.
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