AI Revolutionizes NFU Mutual with Microsoft Copilot & Dynamics 365 | Dynamics 365 Customer Story
NFU Mutual, a century-old insurance company, has revolutionized its sales and customer service processes with the help of Microsoft Copilot and Dynamics 365. By integrating these technologies, the company has streamlined its workflow, saving sales teams 1-2 minutes per email and increasing productivity. The AI-powered email drafting feature has also improved communication for employees with dyslexia, making their work more accessible and boosting their confidence. This case study showcases how AI is transforming sales at NFU Mutual.
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