Trigger me softly – How to build killer real time journeys
In this article, the author discusses the importance of understanding customers and responding to their needs in real-time. They explore the use of Dynamics 365 Customer Insights Journeys and Power Automate to create trigger-based journeys and orchestrate engaging customer interactions. The author also shares a video presentation where they demonstrate practical use cases and provide insights on building personalized, real-time triggers using Dynamics 365 Customer Insights. The article concludes with a reminder that the content is accurate at the time of creation and directs readers to the FAQ section of the author's blog for more information.
Article 11m
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