A client approached us with challenges related to retrieving product information and managing customer orders within their Dynamics 365 system. We developed a custom search tool that allowed them to search across different entities, introduced advanced filtering and sorting options, and supported real-time search capability. The custom search tool significantly improved productivity and customer service, enabling the client to handle a growing volume of orders and customer requests. By tailoring the solution to meet their unique needs, we provided lasting value and transformed the way they work within Dynamics 365. If you're looking to improve operational efficiency, reach out to us today for a strategy session.
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