How Logistics Companies Can Enhance Customer Experience with Live Chat and Dynamics 365 CRM!
LiveChat4Dynamics is an app that connects website chat directly with Dynamics 365 CRM, allowing for seamless communication and engagement with visitors. This integration can be particularly useful for logistics providers, who often face challenges with real-time customer communication and juggling between multiple systems. With LiveChat4Dynamics, support agents can engage with website visitors in real-time, access real-time CRM insights, log all conversations in CRM, and automate greetings and routing. This integration can lead to faster response times, higher customer satisfaction, increased lead conversion, better internal collaboration, and data-driven decision-making. LiveChat4Dynamics offers a 15-day free trial for those interested in trying it out.
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