Identifying Training Gaps in Dynamics 365 with Microsoft Clarity
Microsoft Clarity is a free tool that helps identify training gaps in Dynamics 365. It offers features like heatmaps, session recordings, funnel analysis, frustration metrics, and dashboard with nuanced filters. By using Microsoft Clarity, you can track feature usage, identify user navigation challenges, and measure training impact. VisualSP, a platform that integrates with Microsoft Clarity, can help address these training gaps by providing accelerated onboarding with customized content, targeted content deployment, efficient communication, and harmonizing Clarity insights with VisualSP data. VisualSP also simplifies the installation process of Microsoft Clarity and offers assistance during setup. By combining insights from Clarity and VisualSP, you can craft tailored support materials to bridge training gaps.
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