Laze Janev | Mission Implementation | Continuous Improvement & Requirements Reassessment


In this episode of Mission Implementation, Microsoft MVP Laze Janev shares insights on Dynamics 365 adoption through continuous improvement and reassessment. He introduces a model for reevaluating requirements regularly, highlighting that Dynamics 365 should be seen as a dynamic system that adapts alongside business and user needs. Key topics include capturing real user feedback, identifying the root cause of requests, and delivering impactful and sustainable improvements. Janev emphasizes the importance of small, frequent releases over large updates, the role of feedback, telemetry, and Power BI in measuring success, and avoiding common adoption mistakes. The session outlines a simple improvement model, the steps for continuous reassessment, and the necessity of building a culture that fosters ongoing improvement to keep Dynamics 365 adaptable to change.


Video 2w

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