Text SMS Automation: The Engagement Powerhouse for Modern CRM
Text SMS automation is a powerful tool for CRM professionals, offering fast and convenient communication with customers. Text messages have high open rates and immediate attention, leading to higher response rates compared to emails. Text SMS automation allows businesses to send personalized messages based on specific actions within their CRM system, streamlining workflows and ensuring consistent communication. Inogic's TextSMS4Dynamics is a text SMS automation tool that integrates seamlessly with Microsoft Dynamics 365, providing access to customer information and allowing users to send and receive messages directly from the CRM interface. It also offers automation capabilities and conversation history storage. By leveraging text SMS automation, businesses can enhance customer engagement, improve efficiency, and achieve measurable results.
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