Copilot for Dynamics 365 Customer Service | #PowerPlatformTV 074
This video introduces Copilot for Dynamics 365 Customer Service, showcasing its setup and demonstrating how it can assist agents in resolving customer interactions efficiently. The video covers various features, including the Customer Service admin center setup, agent experience profiles, timeline summary, writing emails, live chat demo, weather integration, and Wikipedia integration. For more information, visit the website mentioned in the video.
Video 13m
Login now to access my digest by 365.Training
Learn how my digest works
Features
- Articles, blogs, podcasts, training, and videos
- Quick read TL;DRs for each item
- Advanced filtering to prioritize what you care about
- Quick views to isolate what you are looking for right now
- Save your favorite items
- Share your favorites
- Snooze items you want to revisit when you have more time