How To Control Span In Microsoft Dynamics 365 With Copilot AI
Web forms are essential for generating leads and staying connected with customers, but they can also attract spam. One company used Microsoft's Copilot and Power Automate to implement an AI-driven spam detection system. They created a Category Classification Custom Model using Copilot AI Builder and trained it on historical data to accurately classify leads. The model filtered web form submissions, marking spam for review and sending qualified leads to the sales team. This reduced time spent on junk entries and allowed the team to focus on high-value opportunities. AI solutions like Copilot AI can enhance decision-making and optimize workflows.
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