The article discusses the new features related to the "Improved Work Order Experience" in the 2023 Release Wave 2 for D365 Field Service. The update introduces an updated user experience for managing work orders and provides end-users with more information related to work orders, bookings, and other related data. The article highlights the new work order view, which is currently in preview, and the two new forms introduced as part of the update. The forms provide details on work orders, booking, products, services, and tasks. The article recommends testing the update on a sandbox environment before installing it on a production environment.
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