Email sync between Outlook and Power Apps / Dynamics 365 – Reference sheet


The integration between Outlook and Power Apps or Dynamics 365 allows users to track Outlook items like emails, appointments, and contacts directly into Power Apps or Dynamics 365. This integration improves productivity by allowing users to track data in Dynamics 365 without leaving Outlook. The provided diagram outlines the key configurations, settings, and use cases for email sync between Outlook and Power Apps/Dynamics 365. However, it does not cover scenarios such as email sync for shared mailboxes, appointment sync, contact sync, and task sync. References for further information are also provided.


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