Businesses rely on customer data to fuel their marketing strategies, but they face challenges in configuring systems correctly and ensuring high data quality. Microsoft has introduced generative-AI powered features in D365 Customer Insights - Data to help organizations improve data quality and configuration with Copilot. These features allow businesses to review the current status of their data environment, understand the overall health of their data, consult which insights can be generated successfully, and act on recommendations to unlock more insights. By improving data quality and configuration, businesses can deliver highly personalized customer experiences and drive better marketing results.
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