New sales capabilities in 2023 release wave 2—Helping sellers work smarter
AI-powered tools are revolutionizing the way sellers work, enabling them to access real-time insights, streamline their workflow, and make data-driven decisions. Microsoft Dynamics 365 Sales and Microsoft Sales Copilot are driving the lead to opportunity process by providing insights, suggestions, and system updates. The latest capabilities include Copilot in Dynamics 365 Sales, which integrates AI into the application to alleviate sellers from routine tasks and enhance business outcomes. Other features include insightful record summaries, elevated customer profiles, real-time intelligence, efficient sales qualification, automation and assignment enhancements, refreshed user experience, and improved stakeholder and buyer relationship management. These capabilities empower sellers to stay ahead of the curve and deliver exceptional value to their clients.
Article 18m
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