The Microsoft Business Applications Launch Event for the 2024 Release Wave 1 took place recently. The event showcased new features and customer stories, with a focus on Copilot. Copilot was highlighted in various demos, including building a custom copilot using Copilot Studio. Microsoft also discussed how their own support organization uses copilot in Dynamics 365 Customer Service. The event also featured additional videos on topics such as AI in Dynamics 365 Business Central and Project Sophia. Other upcoming Microsoft events include Microsoft Build in May.
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