A CRM Service Solution Built for ISO-13485 Compliance? Yes, with Microsoft Power Apps.
Most CRM platforms don't meet strict compliance standards for biotech and pharma manufacturers under ISO-13485 regulations. A purpose-built complaint tracking system in Power Apps offers a solution, helping maintain audit-ready records, manage complaints, and enforce QA procedures without the complexity of Dynamics 365. Features include SLAs, custom questions, email notifications, document uploads, and real-time dashboards. This system is tailored to meet specific industry needs, showcasing the versatility of modern CRM platforms beyond basic contact management.
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