Create empathetic agents with HD voices in Dynamics 365 Contact Center


Businesses are using high definition (HD) voices from Azure AI Speech in Dynamics 365 Contact Center to improve customer interactions. HD voices generate natural speech with emotion detection and tonal adjustment, enhancing customer experience. Generative responses provide dynamic content tailored to customer needs, creating engaging interactions. By selecting HD voices in the Copilot Service admin center, businesses can offer more empathetic and personalized responses. HD voices revolutionize text-to-speech technology, making interactions more authentic and effective. Watch a video introduction and learn more about HD voices in Azure AI Speech for enhanced customer engagement.


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