Copilot in Microsoft Dynamics 365 Customer Service
This video provides an overview of Copilot in Dynamics 365 Customer Service, demonstrating how Generative AI can enhance case resolution and boost agent productivity. Copilot utilizes advanced technology to suggest relevant solutions and automate repetitive tasks, allowing agents to resolve cases more efficiently. By leveraging the power of AI, Copilot helps streamline customer service processes and improve overall customer satisfaction. To learn more about Copilot and its capabilities, visit the Microsoft Dynamics 365 Customer Service website.
Video 17m
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