Jonathan Hunt presents AI in Action: How 1-800-Flowers is revolutionizing retail with AI (pt 2)


In this episode of AI in Action, Microsoft's Jonathan Hunt continues his conversation with 1-800-Flowers.com CIO Arnold Leap. They discuss AI strategies for retailers, focusing on personalization, privacy, and governance. Arnie shares his views on the top AI use cases for the retail industry. If you missed part 1, you can catch up on it using the provided link. The video also includes key timestamps for specific topics discussed. Follow Arnie Leap and Jonathan Hunt on LinkedIn for more insights. Learn more about 1-800-Flowers.com and Microsoft Dynamics 365 Contact Center and Dynamics 365.


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