Revolutionizing marketing workflows with Copilot in Dynamics 365 Customer Insights


Microsoft Dynamics 365 Customer Insights has introduced new Copilot features that aim to revolutionize marketing workflows. Copilot is an AI-powered tool that assists marketing teams by providing data-driven suggestions, streamlining processes, and enhancing customer experiences. With Copilot, marketers can ask questions about their data, receive content ideas, define audiences and journeys, understand data quality, and more. The goal is to enable marketers to deliver personalized and engaging customer experiences while reducing the time and cost required to launch campaigns. The new Copilot capabilities are now available in preview in Dynamics 365 Customer Insights.


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