New Updates to CRM: Marketing


Microsoft has released updates to their Dynamics 365 platform, focusing on enhancing marketing capabilities. The updates include features such as detailed insights into email engagement, allowing users to optimize email design and content based on audience devices. The new "split tile" feature enables random audience segmentation for surveys and campaigns. Additionally, marketers can now target the best email address for each client, ensuring messages reach the most responsive inbox. These updates aim to improve client interactions and optimize marketing campaigns within Dynamics 365.


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