Top 5 Takeaways from the Microsoft Dynamics Community Summit North America 2024
The author attended the Microsoft Dynamics Community Summit 2024 and shares their top 5 takeaways. The focus was on the emergence of generative AI and custom Copilot development, with the goal of shifting the workload from human to Copilot. Copilot Studio allows companies to build custom Agents that learn the nature of their work and act on their behalf. These Agents can be integrated with multiple systems and embedded into web-facing sites. Copilot for Sales is an out-of-the-box AI tool included with Dynamics 365 that offers features like summarizing meetings and emails, drafting email replies, and capturing customer contacts. Microsoft is shifting from traditional AI to generative AI that trains on company data. The author recommends attending the 2025 Dynamics Community Summit for more insights.
Article 6m
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