AI Capability for Power Virtual Agents Walk-through for external website content


This article explains how to use AI capability in Power Virtual Agents to generate answers for chatbots. By enabling the generative AI feature, the chatbot can pull information from public websites to respond to user queries. The article provides step-by-step instructions on configuring a chatbot and adding a website for generative answers. This feature allows the chatbot to provide relevant information even when it cannot identify a specific topic for a user's query.


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