LiveChat4Dynamics is a new app that brings live chat functionality directly into Dynamics 365 CRM. It allows businesses to engage website visitors instantly, track interactions, and boost overall sales productivity. With LiveChat4Dynamics, sales representatives can respond to queries from website visitors without switching between platforms, as all communication is stored within CRM for seamless follow-up and management. The app offers features such as instant messaging in Dynamics 365, real-time notifications for incoming messages, tracking of conversations, and the ability to convert live chat conversations into leads, accounts, or cases. LiveChat4Dynamics complements other communication apps like TextSMS4Dynamics and WhatsApp4Dynamics, providing an all-in-one solution.
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