Train Copilot to Understand and Adapt to Your Business Terms

Dynamics 365 Copilot now allows businesses to train it to understand their specific terms and language. This customization feature enables Copilot to provide more accurate and relevant responses by recognizing internal acronyms, understanding product names, and interpreting specialized terms. By utilizing the glossary feature, businesses can map their unique terminology to relevant columns in their tables, allowing for familiar language interactions with Copilot. The process of adding glossary terms in Copilot Studio is outlined in the article. This training empowers Copilot to align with specific business needs and processes, resulting in a more personalized AI experience that improves efficiency and decision-making.

Article 3m Microsoft Dynamics 365 CRM Tips and Tricks

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