This article is part of a 3-part series on using the Field Service mobile application in offline mode. The offline-first approach allows frontline workers to access a local database without a network connection, providing a more efficient and performant experience. The article explains the user experience of the offline mode, including the first-time sync and subsequent delta syncs. It also discusses the limitations of offline mode and provides tips for optimizing the offline user experience. The article concludes with suggestions for feedback and further best practices.
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