Microsoft's Contact Center Evolution with Peter Ruiter
Peter Ruiter, Principal Solution Architect and Cloud Domain Lead at Capgemini, shares his journey from PHP developer to Microsoft MVP. He discusses his expertise in Microsoft's contact center technology and the advantages of Microsoft's platform approach over competitors. Ruiter also provides insights into implementing contact center solutions and cost comparisons. He mentions speaking at the BizApps Summit in Düsseldorf and attending the MVP Summit. Additionally, the article mentions a new show called "The AI Advantage" and promotes the DynamicsMinds event in Slovenia. The 90 Day Mentoring Challenge is also highlighted as a way to accelerate a career in the Microsoft Power Platform and Dynamics 365 ecosystem.
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