King County Powers Public Service with Copilot in Dynamics 365 | Who's Using Copilot?
King County in Washington is using Microsoft Dynamics 365 and Copilot to enhance public service for over 2 million residents. Solutions Architect Jeremiah Sullivan explains how they created a customer service portal with PowerPages, omnichannel chat, SMS, and an AI Copilot available 24/7. Dynamics 365 is making a difference in various departments, from property tax systems to radio operator management, showcasing the impact of innovation in public service. #MicrosoftCopilot #Dynamics365 #PowerPlatform #CustomerService #GovTech #DigitalTransformation #KingCounty
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