Microsoft has been named a Leader in the 2023 Gartner Magic Quadrant for B2B Marketing Automation Platforms for the second consecutive year. Microsoft is positioned highest in Ability to Execute. The placement recognizes Microsoft's commitment to help companies better connect with their customers at scale, across all departments, to make this simple and easy for any company with a broad range of skillsets to employ. Microsoft Dynamics 365 Marketing and Dynamics 365 Customer Insights have been brought together into one offering named Dynamics 365 Customer Insights, an AI-led solution to revolutionize customer experience. The new Customer Insights enables customers to be more flexible by giving them access to both a modern, AI-driven customer data platform and real-time marketing with customer journey orchestration.
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