I Heard It Through the App Vine: Send in-app notifications via Journeys


This article discusses how to use in-app notifications in Dynamics 365 Customer Insights Journeys. In-app notifications are a feature in model-driven apps that can be used to provide informative but non-intrusive notifications to users. The notifications appear as temporary pop-ups on the right-hand side of the application. To enable in-app notifications, the feature must be turned on in the respective app settings. The article also provides a step-by-step guide on how to create an in-app notification trigger in Customer Insights Journeys using Power Automate. The trigger can be customized to send notifications with different content and priorities.


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