Optimizing Sales and Customer Service with MCP Servers for Dynamics 365


Learn how to optimize sales and customer service using MCP servers for Dynamics 365. Custom agents connect to Dynamics 365 Sales, Customer Service, and Business Central to automate lead prioritization, personalized outreach, and real-time order issue resolution. Watch the video for an illustrative example. #Microsoft #MicrosoftDynamics365 For more information, visit: https://build.microsoft.com/en-US/sessions?search=MCP&sortBy=relevance


Video 1m

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