Act Quicker and More Efficiently with Microsoft Dynamics 365 Customer Feedback Survey Agent
Microsoft introduced the Customer Feedback Survey Agent powered by Copilot Studio in Dynamics 365 Contact Center, allowing managers to address feedback effectively. This tool uses artificial intelligence to transform how customer feedback is managed, creating real-time, automated loops for business opportunities. Contact Center managers can use generative AI capabilities to simplify survey configuration and customize agents. The surveys can be used across various platforms, providing a streamlined process. For more details, refer to Microsoft's documentation. New Dynamic is a Microsoft Solutions Partner specializing in Dynamics 365 Customer Engagement and Power Platforms.
Article 3w
Login now to access my digest by 365.Training
Learn how my digest works
Features
- Articles, blogs, podcasts, training, and videos
- Quick read TL;DRs for each item
- Advanced filtering to prioritize what you care about
- Quick views to isolate what you are looking for right now
- Save your favorite items
- Share your favorites
- Snooze items you want to revisit when you have more time