[Video] A Better Way to Disqualify a Lead in Dynamics 365
This article discusses a new and improved lead qualification module in Dynamics 365 and Power Apps that allows users to disqualify a lead and provide detailed reasons. The module allows for customization to match specific business processes, such as adding or removing fields. Disqualified leads are set to read-only, and if needed, can be reactivated. The article also provides a video demonstration of the lead disqualification process.
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