Dynamics 365 CRM and SMS Integration for Smarter Sales, Marketing, and Customer Service Processes!
SMS and CRM integration can optimize workflows across various teams. Marketing teams can send targeted SMS campaigns and set up automated engagement workflows. Sales teams can personalize outreach and automate follow-ups. Customer service teams can improve engagement through automated SMS. Business operations teams can streamline communication and send automated updates. The TextSMS4Dynamics app by Inogic enables direct communication with leads from within Dynamics 365 CRM, schedules messages triggered by CRM events, creates CRM records from SMS messages, and provides a comprehensive history of SMS interactions. The app features an effortless message user interface, SMS notifications in CRM, past SMS conversation tracking, multimedia messaging support, and SMS automation. Integrating SMS and CRM platforms can provide a seamless messaging system, instant updates, high open rates, budget-friendly costs, and personalized messages.
Article 14m
Login now to access my digest by 365.Training
Learn how my digest works
Features
- Articles, blogs, podcasts, training, and videos
- Quick read TL;DRs for each item
- Advanced filtering to prioritize what you care about
- Quick views to isolate what you are looking for right now
- Save your favorite items
- Share your favorites
- Snooze items you want to revisit when you have more time