Chat 3 - Marketing Journeys - Real-time Chats
In this video, Amey Holden and Megan V. Walker discuss new features in Dynamics 365 for marketers, including the ability to match forms against both leads and contacts simultaneously. They also explore how journeys in Dynamics 365 are creating flows in Power Automate, even if users are not aware of it. The video highlights the importance of Customer Insights in these journeys. #D365Marketing #PowerPlatform #CustomerInsightsJourneys #MSDyn365 #D365
Video 1m
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