Transform seller effectiveness with Dynamics 365 Sales Copilot
In Dynamics 365 Sales, Microsoft is introducing Copilot chat Q&A, which allows sellers to ask questions using natural language and receive immediate access to vital information. This feature saves time and enables sellers to focus on high-value activities like engaging customers and closing deals. Copilot also offers a sales-specific chat experience, understanding common sales terms and phrases to provide relevant information. Additionally, Microsoft is launching an immersive Copilot workspace in Dynamics 365 Sales, which enhances focus on productive conversations and provides real-time insights. The workspace works in sync with the Copilot chat pane, allowing for seamless navigation. Copilot respects the security and user access privilege settings of the CRM system, ensuring the integrity and confidentiality of CRM data.
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