Customer Service Admin Modernization: A Conversation with Microsoft's Tina Ding
In this episode of the NZ365 Guy podcast, Tina Ding, Senior Program Manager at Microsoft, discusses the modernization of customer service administration, security role management, and agent productivity features. She also talks about the October Release Wave 2 2023 and the potential of the Power Platform in creating powerful and versatile applications. Tina shares her top tips on how to get started with the Power Platform.
Podcast 19m
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